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When an API request fails or a result isn’t what you expect, these pages help you find the cause and fix it.

API Access and Usage

Resolve common issues with API access and usage.

Scan

Resolve common issues when scanning indicators.

Risk Score

Resolve common issues with indicator risk scores.
Need help with feeds, the browser add-on, or your account? Visit the full Troubleshooting section. If you don’t find your answer, reach out to Support.